Repair and Restoration refunds
Every vintage piece of technology is unique in its physical condition and ultimate lifespan. Repairs and restorations for non-new components cannot be guaranteed for any particular length of time.
Any repair, assembly or restoration using newly purchased parts is guaranteed to be fully functional as designed when it is shipped. Any newly purchased part or component which fails within 30 days under normal usage will be replaced at no additional charge.
Return shipping is not covered by this policy.
Retail items and merchandise refunds
New retail and merchandise items purchased from this online shop may be returned at the customers expense for a full refund within 30 days of purchase if they are unused and in the original packaging.
New retail and merchandise items purchased from this online shop that were used and subject to normal wear and tear may be returned within 30 days at the customers expense for a 50% refund of the original retail price.
Prior to returning any item the customer must contact us at info@retrotechrestoration.com with an email describing the issue and what type of remuneration is requested.